Terms of Service
Last updated: 14 July 2026
These terms are the agreement between MismoWeb ("we", "us") and the business subscribing to our service ("you"). We've written them in plain English on purpose. If anything is unclear, ask us at [email protected].
1. Agreeing to these terms
There's no contract to sign. You accept these terms by asking us to put your website live, or by paying an invoice for the service, whichever happens first. Every renewal payment reconfirms them. If you don't agree with something here, don't pay the invoice. Tell us instead, and we'll sort it out or part ways with no hard feelings.
2. What the service includes
Your subscription covers the whole website:
- Design and build of your website, made for your business.
- Writing and photo selection, prepared for your approval.
- Your domain name. We register a new one for you or look after the one you have.
- Hosting, security certificate (HTTPS), and renewals.
- Updates on request (new hours, prices, photos, pages) at no extra charge.
Updates cover keeping your site current. Extra features, a rebrand, or a second website is a separate conversation, and we'll always tell you first if something falls outside the subscription.
3. Billing
You pay monthly or annually. Before each renewal we email you a secure payment link where you choose your payment method. Payments are processed by our payment provider, so we never see or store your card or wallet details.
If we ever change our prices, we'll give you at least 30 days' notice, and the new price only applies from your next billing period.
4. Late payment
If a renewal goes unpaid, we'll send friendly reminders first, since most missed payments are accidental. If it's still unpaid 7 days after the due date, we may take the site offline until it's settled. Nothing is deleted at that point, and the site comes back promptly once you pay. If money is tight, talk to us. There's usually something we can work out.
5. Cancelling
You can cancel any time with 30 days' notice by email. There's no cancellation fee. The site stays up until the end of the period you've paid for; we don't refund started billing periods. We can also end the service with 30 days' notice, in which case we'll refund any unused part of a prepaid period.
6. Your domain name
Your domain belongs with your business, not with us:
- If you brought your own domain, it stays yours throughout.
- If we registered one for you, we manage it on your behalf while you're subscribed. If you cancel, we'll transfer it to you free of charge. Just ask within 30 days of the subscription ending. After that window it may be released.
7. Content and ownership
Your business content is yours: your name, logo, photos, menus, prices, and the text you approve. You give us permission to use it to build and run your website, including gathering material from your own public pages (your Facebook or Instagram page, for example) to prepare it. Nothing goes live without your approval.
The website itself is a service, like a streaming subscription: the code, design and tools that run it are ours, and we serve the site for you while you're subscribed. If the subscription ends, the site goes offline, but your domain and your content remain yours, and if you had the business-email add-on, your mailboxes and their contents are yours too (we hand over control free of charge).
8. Your side of the deal
- The material you give us must be yours to use, with no photos, text or logos belonging to someone else without their permission.
- The site must be for a lawful business.
- You review the site before it goes live, and what you approve is what gets published.
9. Our side, and its limits
We work to keep your site fast, secure and online. Like every website, yours depends on third-party infrastructure (hosting, networks, domain registries), so we can't promise it will never have an outage. Fixing problems quickly is the business we're in.
We're not liable for indirect losses such as lost profits or lost business, and our total liability to you is capped at one month's subscription fee. Nothing in these terms limits liability that can't legally be limited.
10. Changes to these terms
If we make meaningful changes, we'll email you at least 30 days before they take effect. Continuing to pay after that means you accept the updated terms; if you don't, you can cancel as described above.
11. Governing law
These terms are governed by the laws of the Republic of the Philippines. If something goes wrong, talk to us first. We'd much rather fix it than argue about it.